Information Technology Services - Nevada State College

Information Technology Services

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Office Information

  • Rogers Student Center 2nd Floor
    1300 Nevada State Drive
    Henderson, NV 89002
  • 702.992.2400
  • Monday through Friday
    8 AM to 5 PM

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Information and Technology Services at Nevada State is committed to providing faculty, staff, and students with the technological resources necessary to foster an environment of learning and collaboration. The department focuses on being customer service oriented by providing reliable, courteous assistance that meets the needs of the campus.

Our vision is to create an organization that is recognized for its technical skills and ability to partner with customers to create and deliver high-quality technology services appropriate to the mission of the college. These services are delivered through a technology infrastructure that is comprehensive, up-to-date, responsive, reliable, accessible, and secure.

Units and Services:

ITS Client Services
  • Audiovisual Services
    • Design, installation, support, and maintenance of classroom, conference room, and event technology
    • Support of in-person and virtual events
  • Computing Services
    • Installation, support, and maintenance of campus computer hardware, software, and peripherals
  • Enterprise Systems
    • Implementation, configuration, administration, and support of enterprise applications
    • Identity and access management
    • Integration services
    • Data reporting
    • Custom application development
  • Support Center
    • Student, faculty, and staff technical support including assistance with account access and troubleshooting of supported technology systems
    • Work request routing, escalation of issues, and dispatching of technicians
ITS Infrastructure Services
  • Data Center Services
    • Server infrastructure design, engineering, installation, management, and support
    • Server monitoring and disaster recovery services
    • Data backup and archival services
    • Directory services and network file and print system management
    • Application, database, web, data storage, and virtual server hosting
  • Network Services
    • Network infrastructure design, engineering, installation, configuration, management, and troubleshooting
    • Network security, monitoring, intrusion detection, and firewall management
    • Network address management
    • Campus Internet and WAN connectivity
ITS Auxiliary Services
  • Asset Management
    • Inventory tracking and reporting of NSC technology equipment
  • Communication Services
    • Telephone installation, support, and maintenance
    • Long distance auditing
    • Web/video conferencing system scheduling and support
  • Copy/Print Services
    • Service and support for coy machines and network printers
    • Assist with department print accounts and chargebacks
  • ID Card Services
    • Printing of campus ID cards (Scorpion Cards)
    • Card related support for monetary transactions, door access, and print access
  • Security
    • Management, support, and maintenance of the campus electronic access control system, video surveillance, and blue light emergency phones
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