I provide support for your general questions related to the following departments 24/7/365.
I can help you best when you speak to me in question format. For example, instead of “I am looking for information about applying”, try saying instead “How do I apply to the school?”
I do best when asked one question at a time. Complex, lengthy, or several questions at once make it harder to answer you.
My suggestions can be really helpful and may phrase your question in a way that I better understand it.
For example: When you ask a more complex question like “Are there payment plans if I do not qualify for financial aid?”, I may offer you a better way to ask the question, and that can get you to a response, like, “Do you offer a payment plan?”
I cannot access account or person-specific information. However, I learn by identifying keywords and can provide relevant information and links. The links I direct you to saves time for both you and me, as many common questions are answered on our website.
While I am very intelligent and can support a lot of your general questions, I use artificial intelligence and work best when you follow the tips I have shared.
You can say “contact a department” and select the department you want. If there is a live agent available, you will be given the option to be connected. If you choose not to, or no one is available, you will be asked if you would like to fill out a contact form. You will then get a series of prompts asking for your name, email, and the opportunity to add a more detailed inquiry. A team member will get back to you within two (2) business days, usually sooner.
